Privacy Policy
Last updated: April 2, 2026
What we collect
When you contact us or book a visit, we collect the information you provide — such as your name, email address, phone number, and a description of your tech issue. We do not collect any information beyond what is necessary to schedule and complete your service.
How we use it
Your information is used solely to schedule your visit, follow up on your request, and communicate with you about your service. We do not sell, rent, or share your personal information with third parties for marketing purposes.
During a visit
During an in-home service visit, we may need to access your devices to diagnose and resolve issues. We do not copy, store, or transmit your personal files or data. Any work performed is done with your knowledge and consent.
Contact form
Our contact form is hosted by Omnicorex. Submissions are stored securely and accessed only by Giganephew staff. For details on Omnicorex's data handling practices, visit omnicorex.com.
Your rights
You may request access to, correction of, or deletion of any personal information we hold about you. To do so, contact us at the address provided on our contact page.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services constitutes acceptance of the current policy.
Questions? Contact us.